Privacy Policy Statement

We are committed to protecting your personal data in Malaysia.

This policy will be effective starting from November 5, 2025. Please review regularly for updates.

What Information We Collect

We only collect necessary personal information required to deliver our gardening services and ensure reliable communication with our clients.

  • Contact details such as name, address, and phone
  • Email address for service updates
  • Service preferences or feedback
  • Site location details for accurate service
  • Records of your communications with our team

This data is not sold or shared with outside parties except as necessary to fulfill service requests or comply with law.

How We Use Your Information

Personal data is used exclusively to schedule services, provide updates, and address any client concerns regarding gardening activities.

Information may be used for communication, client support, and to improve our service quality. We only use personal information for these legitimate business purposes.

Your Rights and Choices

You may request access to, correction of, or deletion of your personal information we hold, in line with Malaysian regulations.

Right to Access

Request copies of the data we store about you.

Right to Rectification

Request corrections to any inaccurate personal data.

Right to Erasure

Ask us to delete your personal information.

Data Portability

Ask for your information in a portable format.

When We Share Information

We only share your data with third-party providers when needed to deliver services, such as payment processors or logistics.

If required by Malaysian law or in connection with legal proceedings, we may provide information to public authorities.

How We Protect Your Data

We implement physical, technical, and administrative safeguards to help protect your personal information from unauthorized access or disclosure.

Access is limited to staff who need client information for their roles. We review our security controls regularly.

Contact Privacy Officer

Reach out to our privacy officer with questions.
Address: Regus - Subang Jaya, Menara Summit, Subang Jaya, Selangor 47500 Malaysia
Phone: +60 88-466 7049
Email: content@syvolastra.sbs