Gardening Service Terms and Conditions
These terms set out the rules for using our gardening services in Malaysia, outlining both client and provider responsibilities. Please read them carefully before arranging any service appointment.
Last updated December 11, 2025
Acceptance of Terms
By using gardening solutions through syvolastra.sbs, you agree to comply with these terms and all applicable laws in Malaysia. If you disagree with any part, please discontinue use of our service. These terms apply whenever you interact with our platform or book services with our team.
Definitions
Certain terms have a specific meaning in these conditions:
"Service" refers to any gardening, maintenance, or related work performed at your property by our team.
"Client" means any individual or business that engages our gardening services, either directly or through authorized representatives.
"Personal information" means any data related to an identified or identifiable person, as set out in Malaysian privacy law.
"Site" means our official syvolastra.sbs platform where service bookings and communications occur.
Service Usage Guidelines
Use our services solely for lawful, non-commercial home or business property care. Services cannot be used for unauthorized purposes, including resale or third-party marketing.
Eligibility
Services are only available to clients aged 18 or older, resident in Malaysia, and capable of forming binding agreements.
Minors may not use our services.
User Responsibilities
Clients must ensure service accessibility and provide accurate information to our team.
Prohibited Activities
Clients may not misuse our platform or services, including:
Intellectual Property
All written, visual, and design content on syvolastra.sbs, as well as processes developed by our team, remain the sole property of the company or licensed partners. Unauthorized copying, alteration, or reuse is strictly prohibited.
User Content
Clients may submit feedback or requests via our website. This content remains non-confidential and may be used to improve our services.
User Content Rights
By submitting content, you grant us the right to use, display, and adapt your submissions for business purposes.
Privacy Commitment
Our collection and handling of your data is governed by our Privacy Policy and complies with Malaysian law. For details, see our dedicated privacy page.
Privacy PolicyDisclaimers and Cautions
Our services are delivered professionally, but outcomes depend on site-specific conditions. Results may vary.
Important Notice
We are not responsible for damage or loss arising from uncontrollable environmental factors or events beyond our scope of work.
Limitation of Liability
Our liability is limited to the services explicitly agreed upon and does not extend to indirect or consequential losses. See full content for exclusions.
Indemnity
Clients agree to indemnify syvolastra.sbs and its agents against claims or damages arising from misuse or breach of these terms.
Dispute Resolution Process
In case of disagreements, both parties agree to attempt amicable resolution before seeking other remedies.
Arbitration
Should disputes persist, matters may be referred to a neutral arbitrator per Malaysian arbitration law.
This process is binding where allowed by local regulations.
Online Dispute Resolution
Clients may also use online channels to submit concerns. Refer to our contact page for the necessary details.
Contact Us PageSeverability
If one provision of these terms is found invalid, the remaining parts remain enforceable.
Entire Agreement
These terms represent the complete agreement between the parties concerning service use.
Applicable Law
All services and terms are governed by the laws of Malaysia.
Termination
We reserve the right to end service relationships where terms are breached, with advance notice provided.
Changes
These terms may be updated from time to time. Continued use of our services indicates acceptance of any changes.
Contact for Terms Queries
Please reach out for clarification or questions regarding these terms.
Email Address: content@syvolastra.sbs
Phone: +60 88-466 7049
Address: Regus - Subang Jaya, Menara Summit, Subang Jaya, Selangor 47500 Malaysia
Effective Date: December 11, 2025
Version: 1.1